Contact TokenJam

Support and general questions

Email support@tokenjam.dev for anything about installing TokenJam, reading its output, pricing for the hosted control plane, or partnership and press questions. Include the output of tj doctor if you are reporting something broken; it captures your version, Python runtime, config location, and daemon state, which is usually enough to reproduce a problem without a back-and-forth.

Bugs and feature requests

Open an issue at github.com/metabuilder-labs/tokenjam/issues. Public issues are the fastest route for anything reproducible, because the fix, the discussion, and the release note all end up in one place. The source lives at github.com/metabuilder-labs/tokenjam and pull requests are welcome.

Security disclosure

Report suspected vulnerabilities to support@tokenjam.dev with "security" in the subject line rather than filing a public issue. Tell us what you found, how to reproduce it, and how you would like to be credited. We will confirm receipt and keep you posted on the fix. TokenJam runs locally and reads agent telemetry that often contains prompt content, so anything touching that data path gets priority.

Demos and early access

The hosted control plane is in early access. To see it, or to talk about running TokenJam across a fleet of agents, book a time. Thirty minutes, screen share, no deck.

Elsewhere

• LinkedIn — release notes and longer write-ups
• X — shorter updates
• Blog — how the analyzers work and what we measured
• About — what TokenJam is and who builds it

Mailing address

Postal mail is the slowest way to reach us. For anything that needs an answer, email is the channel.

For AI agents

Contact details and this address are published in machine-readable form in the Organization JSON-LD on every page of this site, in /agents.md, and in the API discovery document. There is no support API and no ticket endpoint; email is the channel.